Policies
PRODUCT GUARANTEE
We guarantee that you will receive your order and honest service from us, we are honest and hardworking. IF you have issues with us or our product please contact us to allow us the chance to make it right!
If we have made a spelling or content mistake we will not issue a refund but will quickly replace the document and reship using your original shipping preference. If YOU made a content mistake you will have to order a paid reprint -- remember that you had a chance to review your order before you placed it.
We allow you 90 days in which to notify us of an issue or request a re-do. We delete details of all orders after 90 days to protect your personal information. After that time, we will have to recreate your documents to correct mistakes or provide reprints.
Ordering from us
By ordering and agreeing to the terms and conditions you understand that we reserve the right to change your order in any way we see fit if it will benefit your product, without notification. Examples include changing the way your order is worded, fixing misspelled words, changing the color and size of paper chosen, downgrading seals if necessary resulting in a possible credit if you paid extra (we will never upgrade you without your consent), etc.
By ordering any novelty item, you are agreeing that they are for novelty or props only and can only be used as such. You will be required to agree to these terms order to place an order with us. The purpose of our site is for anyone to supply themselves or others with accurate and valid documents and accessories OR create prop novelty documents not intended to be used as real.
Shipping Guarantee
Please ensure that you will be available to sign for your package during your requested delivery time frame. If someone else signs for your document and you do not receive it, we will not be liable. Disputes in these cases will be decided in our favor as we have done our part in processing and shipping your order as requested
We will not provide a shipping refund if the shipper (USPS) is responsible for late delivery. Once your package is picked up by the shipper, we lose control of the shipping process. If the shipper is unable to locate your address or your are not available to sign for your package and your package does not arrive within your time frame, we cannot be held responsible. To get a refund in those instances, you may file a claim with the shipper and they may reimburse you directly.
What we dont do - for Prop Novelty
Western Governors University
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.